6 months ago
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NEW DELHI: A time aft the TOI study connected the problems faced by conveyance owners to implicit the Know Your Vehicle (KYV) process for FASTags, National Highways Authority of India connected Thursday simplified the process.
As per the revised guidelines, FASTag services won't beryllium discontinued for non-compliant vehicles and users volition get capable opportunities to implicit the KYV process."Under the simplified KYV guidelines, broadside photographs of car, jeep oregon van volition nary longer beryllium required. Only the beforehand representation showing the fig sheet and FASTag volition beryllium required to beryllium uploaded. Also, provisions volition beryllium made to automatically fetch RC details from Vahan database erstwhile the idiosyncratic enters the vehicle, chassis oregon mobile number.
If aggregate vehicles are registered against a azygous mobile number, the idiosyncratic volition beryllium capable to prime the conveyance for which he/she wishes to implicit KYV," said the roadworthy transport ministry.
IHMCL, the helping of NHAI dealing with tolling and the FASTag system, has revised the guidelines to marque the process simple.Govt said that to support continuation of services, FASTags issued earlier the KYV argumentation (issued connected June 20, 2024) volition stay progressive unless complaints are received for escaped tags oregon misuse.
In addition, issuer banks volition nonstop SMS reminders to users to implicit KYV. It added that successful lawsuit a idiosyncratic faces difficulties successful uploading documents, the issuing slope volition proactively interaction customers and assistance the users, earlier disconnection.Officials said customers tin besides lodge complaints oregon rise queries connected the NH helpline fig 1033. TOI successful its study published connected Wednesday highlighted however conveyance owners were facing trouble successful uploading aggregate documents online for verification of the FASTag linked to the vehicle. There person been instances erstwhile they were informed astir blocked FASTag due to the fact that of incomplete KYV erstwhile their vehicles were astatine the toll gates.
