Railways revises ticket refund rules: What passengers should know

New refund rules 2026: Indian Railways has announced a caller acceptable of refund rules for its bid tickets. As per the caller rules, if a rider chooses to cancel the bid summons wrong 24 to 72 hours of the scheduled departure, determination volition beryllium 25% deduction successful the bid summons fare.

If the cancellation is made wrong 8 hours past nary refund volition beryllium issued connected the ticket.In the meantime, past twelvemonth Indian Railways made respective changes to its bid summons booking strategy arsenic well. For example, effectual October 1, 2025, Indian Railways introduced a regularisation mandating Aadhaar authentication for passengers booking reserved tickets nether the wide quota via the IRCTC website oregon mobile exertion during the archetypal 15 minutes of the booking window.

The determination was intended to guarantee that genuine users payment from the preservation strategy portion curbing misuse by unauthorised entities.The instauration of this measurement followed intimately connected the heels of Indian Railways making Aadhaar authentication compulsory for Tatkal bookings from July 1, 2025.Those booking tickets nether the Tatkal strategy are required to implicit Aadhaar verification and tin bash truthful lone done the IRCTC website oregon its mobile application.

The guidelines besides outlined restrictions for authorised railway ticketing agents successful narration to Tatkal reservations.Such agents are barred from booking Tatkal tickets connected the archetypal time during the archetypal 30 minutes of the booking window. This regularisation applies from 10:00 americium to 10:30 americium for air-conditioned classes and from 11:00 americium to 11:30 americium for non-air-conditioned classes.This communicative is being updated