IndiGo cancellations: On-time performance crashes to 8.5%! Over 400 flights cancelled

IndiGo’s operational situation deepened connected Friday arsenic its on-time show astatine six large metro airports collapsed to conscionable 8.5%, according to information published connected the Civil Aviation Ministry website.

The crisp autumn became the latest flashpoint successful a continuing disruption that has present stretched into its 4th consecutive day.The hose cancelled each departing flights from Chennai airdrome until 6pm, according to sources cited by PTI. Alongside, it besides suspended each departures from Delhi Airport until midnight, adding to the turmoil for passengers already facing wide delays and cancellations crossed the country.

This comes hardly 24 hours aft IndiGo scrapped much than 550 home and planetary flights, acold supra its accustomed levels of disruption. Airports stay overwhelmed arsenic passengers study being stranded for days without due assistance. Scenes of vexation person been disposable crossed terminals, with travellers complaining of nary food, nary water, vacant counters and missing luggage. Some flights were delayed by much than 12 hours, adding to the congestion astatine airports specified arsenic Pune, Bengaluru, Mumbai, Delhi, Hyderabad and Goa.

According to PTI, Friday’s cancellations unsocial crossed 400. The city-wise breakdown included 118 cancellations successful Mumbai, 100 successful Bengaluru, 75 successful Hyderabad, 35 successful Kolkata, 26 successful Chennai and 11 successful Goa, with respective different airports besides reporting disruptions. Queues person grown longer by the hr arsenic flyers conflict to rebook tickets oregon retrieve their baggage, portion galore kick of having nary clarity connected erstwhile they volition beryllium capable to travel.With IndiGo accounting for astir 65% of India’s home market, the interaction has begun spilling implicit to different carriers.The Directorate General of Civil Aviation (DGCA) has present stepped in, requiring IndiGo to taxable a elaborate roadmap covering aviator hiring, grooming timelines, roster restructuring and information assessments. The regulator has besides made it mandatory for the hose to record a advancement study each 15 days.

IndiGo has assured the DGCA that “normalized and unchangeable operations volition beryllium afloat restored by 10 February 2026.”IndiGo presently operates much than 400 aircraft, runs implicit 2,300 flights daily, connects implicit 90 home and 45 planetary destinations, and flew 118 cardinal passengers successful FY25. The hose was precocious named “Best Airline successful India and South Asia” astatine the 2025 Skytrax Awards.Data submitted to the regulator shows that IndiGo has 2,357 captains and 2,194 archetypal officers disposable for December.

However, its unit request has risen sharply since the 2nd signifier of the Flight Duty Time Limitations (FDTL) rules came into effect. In November alone, it required 2,422 captains and 2,153 archetypal officers, higher than the October request of 2,186 captains and 1,948 archetypal officers. With the updated FDTL norms besides limiting the fig of nighttime landings per pilot, nighttime operations person faced the hardest hit.On the apical of that, the hose besides accrued its home formation number by 6%, from 14,158 successful the summertime docket to 15,014 successful the wintertime docket opening 26 October. The mismatch betwixt formation capableness and disposable pilots has resulted successful the existent crunch, leaving passengers to woody with some wide cancellations and soaring fares.